I have that same issue with testing the Updox Video Chat. I used my staff as well as my wife to test before using it with patients. For 2 phones it connected seamlessly with just clicking on the link. For 2 phones it came up as 'browser not supported". Even with me looking at their phone, adding Chrome and resending I was not able to correct the connection problem. This will definitely be a problem with patients. I need it to be seamless or have an easy fix.
Not liking this.
Theo A. Stephens, MD
Internal Medicine,
Baltimore, MD
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