Yes, if there are issues, they will help at no charge.
The only time they charge is:
1. You are upgrading on an already credentialed machine.
2. Installation of clients.
One can't expect that they would install to clients. If you have the installer centralized, you can start the install on all five, six or ten clients at the same time.
However, the credentialing and SA, etc. is still unnecessary. Biggest reason to not uses AC.
