I agree with beagle. I am not sure if there is a better EMR. But, my guess is there is better support. The problem that we read on the board all the time is just support's lack of getting back to users. I have suggested having someone always answer the phone, router the call to the right department and having a call back that day if, say, before 2 pm, and the next day if after. That would go a long way toward better support.
