Hi all --
Just wanted to offer a few clarifications and answers to some of the questions above:
The eRX functionality is not considered an interface. It is an integral part of the EHR program. Continuous updates to the medications database and the cost of doing business with our partners Newcrop and SureScripts are covered under Guardian Angel Support and Maintenance.
This new Interface Maintenance Fee is not covered under Guardian Angel Support and Maintenance. It will be charged separately on the anniversary date of the interface activation.
The activation fee is still one-time and will not be charged again.
We apologize for not updating the website prior to the email and any confusion caused by this error. The website has been updated and states the current policy.
We will continue to evaluate all options for supporting the maintenance of interfaces.
I hope this helps answer some of the questions you may have. For additional information, please write to support@amazingcharts.com
