http://amazingcharts.com/ub/ubbthreads.php/topics/67065/Amazing_Charts_responds#Post67065You have to go to the right places. First, post in the ICD-10 forum, where you can have a good expectation that the moderator there will see your post. I have communicated with her, and she seems very willing to help. I don't know if it is a new mandate from management, but more and more moderators are listing their email in their signature. While technical support can be very helpful (and they do hire extra people -- but remember the new people have to be trained on a product we have been using for years), the moderators that are assigned to a forum, generally have more of an investment and interest in that particular subject. You will also notice that with Cathy@AC, her email address is Pri-Med.com. That, in and of itself, will make it interesting as to how quickly you may get a response.
