Okay, I take it back. I could not get anyone on the phone, but was told via email response that they could schedule me for the week of October 5th. I couldn't wait that long, so I call on Indy with BestForYourPractice. I spent three fun filled hours with him today and he got me all squared away - not just ICD-10 via 8.2.5, but a new server computer as well! Thanks Indy!
Chris,
Thanks for the kind words, and I'm glad we were able to get the upgrade done, and then deal with the mapped drive issues.
Not sure how much fun you had, but I'm glad they weren't drama or frustration filled hours.
