So my frustration with Updox continues. AC (with Indi's help, bless you!) was able to determine that it was not my event log being full, but they thought it was the fact that Updox Central was loaded onto a computer and not on the server. Then they thought it was an adobe compatibility issue, so they reverted to a previous version for Adobe. We tried a couple and voila it worked, kissed the IT guy and sent him home. Proceeded to work through my 400 faxes, plus all the ones we had filed that didn't show like clockwork. Then I hear the dreaded...Why isn't so and so's labs in the chart? Where is the CXR for MR. X? We quickly realize that it is randomly dropping faxes and we are mighty frustrated. So Mr. IT guy is headed out again to tomorrow to do battle with Updox...and I am working late trying to print and scan our most important stuff in. I am not being yelled at by angry patients again tomorrow!
