Here's a medico-legal question about the Portal:

As I understand it, if a patient writes me a message or I write to a patient that becomes a part of the medical record. So portal messages are part of my medical records--yet they are on Updox's servers. Portal messages are not automatically sent to AC and saved on the chart. Yet Updox will only archive messages for a year. To my knowledge there is no way to download all my archived messages so I can store them. Yet, I'm required to preserve the medical record for six years after the last visit--even longer for children. I'm sure someone else must have thought about this issue. Any thoughts?

I have asked Updox Support but haven't gotten a reply yet.


John Howland, M.D.
Family doc, Massachusetts