Updox has said not to click the green create portal tab on the demographics page as they are having issues with it creating double portal accounts for patients, and if we have auto create checked in updox and add the patients email it will auto create a patient portal. Since I started doing that I have not received a message in updox that a portal has been created and my meaningful use wizard says I am failing that item. Anyone have an answer to that?
Neurology
Michigan
