PM means different things to different people.
There are elements of PM in AC now (Scheduling or example and some rudimentary financial summary data) along with the necessary demographic and billing data.
I think what most of us want, certainly what I want, is a program where, at the end of the day the employee (biller, receptionist, ect.) can review the data, press send and it's off to the insurance companies. Errors will pop back up in a day or so and those are corrected. ERAs come back and are posted (hopefully automatically, if not, then manually.)I then have summary data to show what was produced when and by whom. Having insurance verification would be nice.
The original AC V7 was close. It had all these elements, but I suppose, it was not totally reliable on the financial end (I did not use the billing side extensively.) It was a lot more complete than I expected but then the devil is in the details. I accept that having an add on integrated solution was a faster solution, too bad they had to abandon the other road. (This is not entirely true, because some of the V7 features such as check in and out, the separate insurance tab in demographics and such moved down to version 6.) It was planned that they would partner with a clearinghouse for submission, verification and ERA return and the cost would be about of a third to half of what the current option is listed (this is apples and oranges though, because I think the new option has more bells and whistles.)
