I would like to know how others are handling when results come back either interfaced or scanned in. We are thinking there might be a better workflow process then how we are currently doing it.
Our providers have commented (several times I might add) that "signing off" labs, radiology, etc. is a very time consuming process. In order for our MA/nurse staff to be aware that the results are back and that they have been signed off the provider has to send a message to the MA/nurse while in the sign off screen. Our MA's call back all results to patients unless an appointment is coming up or necessary. Is there another way to inform our MA's of results with AC other than sending/attaching a message in the signing off process?

Since this is an area of AC that I don't personally use I don't know what to recommend to them. Thanks.

Robynne
Lacey , WA