My point exactly...very similar to trying to switch your health insurance. They have us by the #%$@. Jon may be getting high ratings with new users but wait until they experience all this frustration. I think AC's satisfaction ratings will be taking a nose dive.
Leslie Hospital Employed Physician Who Misses The Old AC
"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "