But with the Brother fax and Paperport we don't do paper either. So there are no real savings. Staff time is fairly minimal.
I'm not knocking Updox, I haven't used it. There are things like a patient portal that have no comparison.
But cost savings on supplies is not an advantage over Brother/Paperport.
(While I use hybrid combinations of systems, I have certainly used Brother/Paperport enough to reply to this)