I am a huge fan of UPDOX!!! The ability to access my faxes and my patients' phone numbers from off-site is just the tip of my joy. We have been actively using the patient portal with excellent results. The patients can receive receipts, results, and messages all through a protected system. The more advanced patients are now sending us messages through the portal for referral/renewal/appointment requests. It frees up the phones for the other patients and allows communication of patients who are in their work environment and do not want co-workers to overhear their conversations with the doctor. Today we even received a photo of a rash on a patient recently admitted to Hospice. This was easily imported into her chart in AC.
My wish is that Updox could get access to the AC schedule and allow the patients to schedule appointments on-line. I spoke to Updox at the ACUC and they feel they can make it happen, as long as AC gives the OK. Anyone else interested?