Yes, but these were charges we already had been incurring. We have 2 lines and a fax line. The cost for the fax line was small, $10-15 after all the fees. While AT&T does charge by the call, (inTRA state is more expensive than inTER state in IL)this is only for outgoing, not incoming and that is the same whether it is 2 lines or 3
This line can now be used for outgoing calls, because we never have to pick it up and faxes are automatically routed (they do get a brief voicemail on the fax for about 3 seconds and then it picks up)
The addition of another line was worth the continued cost. We could have changed our fax number to our rollover number but you really need a line you don't answer. If you pick up the phone, the fax will not connect. Besides, we do not have to change all of our information sheets with a "new" fax number.
We do not have a patient portal. Many of my parents do not have regular internet service. It might be a good thing to have one, but I am in no hurry.
I don't knock Updox. A lot of people here are very happy with it. Can't be that bad. But then, I don't use it so I can't comment.
When you factor the lack of cost for a fax line Updox is not really all that much. I have been very happy with FREE* solutions that work well. *No additional cost being free, not quite true but ....
This is simply another way to skin the FAX option. The "Brother" way worked well before, this one works well now.
Also it is easier to check faxes from either office. Before, we had to log in with logmein. Now we can check messages and faxes easily.
Last edited by DoctorWAW; 06/11/2011 1:27 PM.
