We do not have this issue. Could it be something with your fax number or phone line, such as forwarding from your local number to the UpDox number and also sending directly? When we set up our system we had the local phone company forward incoming calls to our existing phone number to our UpDox 800 number, but did not give out the 800 number to anyone.


David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands