I have been using AC since June and was initially putting everything in my personal in-box. With all the imports,charts and messages, it was too confusing. Last month I directed the staff to put the charts and urgent messages into the PROVIDERS in-box. This has made it much easier for me to navigate among charts and answer messages promptly. I go to my own in-box by the end of the day to sign-off on all of the imports (letters/insurance cards/faxes). I do the same with my nursing staff in that general messages go to NURSING and specifics go to each nurse. We are all more satisfied with this system.

Catherine
FP
NJ