Well Joe got mine going! It's always interesting when you are troubleshooting, and you finally find out you could have worked on it for days, and the problem was all with New Crop.
One thing that needs to be changed is get rid of the Interface message that says Inactive. From what I understand it has nothing to do with it.
Now, I do have a question. I have heard mention on here that you can get refill requests through the system. So:
1. The number I put in the pharmacy call back number is our phone number, so that wouldn't work.
2. If they fax it back, it will just go to our fax machine.
3. I know I can go into New Crop and see what is pending, but how does the pharmacist check that off? The one I spoke with didn't know how.
