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I spoke with Tech_Support (Claire was it?) and although entering the code, a message comes up "your account is now Active", the interfaces section continues to show "NewCrop interface is INactive."

We surmised that with the "FREE" eRx, it may remain as "inactive", but I guess they didn't really know. The scripts ARE going through, and I've had the pharmacy FAX me one back. It reads "This was sent by NewCrop....yada yada blah blah blah".

But they are still going through as FAXes from NewCrop.

edit: except a script I sent to a nearby Walmart yesterday. The patient phoned me today saying Walmart never received it, and I confirmed this with Walmart. I actually HOPE that was just Walmart's goof up.