I'm going to comment as a moderator about Bert's and SoloMio's recent dialogue.
Sometimes when a person is having a problem w/ their computer system, it gets frustrating. What should take 3 seconds to fix can sometimes take 3 hours, and that can lead to elevated BP and emotions. When someone is trying to help on the AC User Board, those emotions can sometimes carry over and be inadvertently unleased upon the helper.
SoloMio, it looks like Bert has taken a lot of time commenting on your questions and has been trying to understand what exactly is going wrong w/ your system. Besides the inventor of AC Jon Bertman, Bert Adams is the most experienced user of AC. He is user number 4 and the longest continual user of this program. He knows it better than anyone on the message boards. I think he is trying to say that there is more than likely something wrong w/ the installation of AC on your network. It is literally impossible to be experiencing these types of "lost notes" repeatedly on a properly configured system. I would agree, it can't happen. I've been using for 20 months and it's never happened to me. So he has deduced that the problem isn't AC rather something in the configuration of your system or installation of AC. He is trying to get you to describe what that is.
Admittedly, I had trouble installing V4 and it took a few installation attempts and about 4 hours to install on 10 office computers. It should have taken 30 minutes. i was frustrated and called Bert to help me. He guided me through and helped me troubleshoot a network problem I was having. He knows a lot about computers and I can highly recommend that his advice is always sound.
Telling someone to "Chew on that and tell me how it tastes Bert," could easily be misconstrued. Maybe you were just caught up the moment of trying to prove you know what you are talking about or maybe you were joking around. I don't know. Clearly that comment offended Bert. And perhaps you might consider appologizing to him.
In Bert's second sentence of his reply to you, he appologized. In his final paragraph he stated that he was just trying to help.
Thank you for considering this.
