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kurt #76343 02/09/2021 2:47 PM
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Hi Kurt,

The dropbox link in this thread might be the crystal reports file that you want:

https://acusersforum.com/ub/ubbthreads.php/topics/76130/re-install-10-2-error#Post76130

Here's the file:

https://www.dropbox.com/s/fmsy6td18awa5zi/crruntime_32bit_13_0_1.msi?dl=0

Cheers,

Carl Fogel

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cholan #76346 02/10/2021 10:46 AM
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Back to my original question, is there any way to know in advance if a computer will be upgradable from Win 7 to Win 10? Any specific features in the hardware configuration which would make it a nonstarter for Win 10? Or, is it simply trial and error?

I am with Gene, I am cheap and trying the free upgrade. But, I would never deny Bert cheese! I did the download to make install media. This is really just an experiment, not a computer I need. My question above is intellectual curiosity.


Donna
cholan #76348 02/10/2021 12:23 PM
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Full disclosure:

I never went to lunch with Bert. I never denied him cheese.



However, now that the challenge has been issued, if the opportunity ever arises….

Gene


Gene Nallin MD solo family practice with one PA Cumberland, Md

cholan #76349 02/10/2021 12:29 PM
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Hi Donna,

I wouldn't worry about it. I've done dozens of these upgrades.

If a computer runs W7, it will almost certainly run W10--I haven't seen a problem yet.

The upgrade to W10 will give you a message that it's spending a few minutes checking things.

It quits if there are problems with the W7 install itself that prevent upgrading to W10,.

If there are problems during the W10 upgrade, it rolls back and quits.

(Those problems are usually fixed by doing a similar in-place W7 (not W10) repair install.)

The W7 operating system is saved as C:\windows.old, and you can go back to it.

The upgrade to W10 works remarkably smoothly, in contrast to the endless wretched Windows updates and their failures.

Cheers,

Carl Fogel

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Carl,

That’s why I’m puzzled. I updated several machines without a problem.

But on this one old desktop, I tried the windows 7 to 10 upgrade three times and it failed three times.

After the first failure, I updated all the drivers. After the second failure, I did a Windows 7 repair install and tried again, it still failed.

It looked like it had upgraded, and then failed at first boot each time. And it did roll back each time to Windows 7.

So that led me to wonder if there is something in the hardware configuration that makes it impossible. It’s just a curiosity.

Donna


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Hi Donna,

You've probably tried the upgrade with any anti-virus uninstalled or at least disabled, but if not, that can be a problem.

Some USB mice and keyboards can cause failure--I've seen warning about them, but never encountered one.

Another possible reason for failure is a badly corrupted W7 system whose corruption has survived even a W7 repair install. For example, if the W7 can't install all the W7 updates, including optional updates, then it's still corrupted and may not upgrade to W10.

But you may have hit a bios that just won't upgrade, in which case you could check if the manufacturer has a bios upgrade (common with Dell systems, for example).

You may have already mentioned this, but what's the make and model of the computer, along with anything like a service tag?

With Dell systems, for example, you can use the service tag to see if there are any W10 downloads--if not, it may be a system that someone managed to make work with W7, but which isn't supported for W10. I've seen old systems that have been kinda-sorta upgraded to work on W7 and W8, but which had to have their embedded ethernet and video cards disabled and generic ethernet and video cards installed in the expansion slots. Last month I saw a Dell T3500 like that, with unsupported W8 installed and not activated and add-on cards.

The same sort of thing was common with older W98 and XP systems, with lots of fudging to make them work with older and newer Windows versions to suit gamers who wanted to turn newer XP computers into fast W98 systems and offices that wanted to upgrade paid-for W98 systems into XP.

Cheers,

Carl

cholan #76354 02/10/2021 10:59 PM
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Carl,

Yes, I uninstalled antivirus and got rid of a USB wireless network adapter and USB wireless mouse/keyboard.

It’s a Lenovo M58 desktop, old enough that there are no manufacturer upgrades available. It started out as a Vista system that I upgraded to 7.

I suspect you may be right about the BIOS in this one. Although, I did see a lot of M 58 refurbs online running Win 10. Time to mothball mine.

Thanks for your thoughts.

Donna


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Hi Donna,

The Lenovo site suggests that the M58 can indeed upgrade to Windows 10:

https://support.lenovo.com/us/en/downloads/ds013586-flash-bios-update-thinkcentre-m58-m58p

***

Unfortunately, if you go to the M58's drivers & support's manual-update page, you'll find 50 critical and recommended updates, as well as over 40 optional updates:

https://pcsupport.lenovo.com/ng/en/...s/thinkcentre-m58p/downloads/driver-list

Few owners bothered to update all those drivers, but one of them may be the problem.

The only way to tell is to download them all and try installing them to see if they've already been installed, aren't applicable to your particular system's components, or just mysteriously fail to install.

This involves endless restarts and cursing.

I've done this sort of thing to make old systems sell on eBay, telling myself that I was having fun and learning a lot.

***

If you can't resist a challenge, you can spend hours on looking into the problem.

But you'd end up with nothing more than the satisfaction of teaching a very old computer to do Windows 10 tricks very slowly.

M58's sell on eBay with W10 installed for $80 and less, including shipping--with a pitiful 2gb of RAM. They probably take up to ten minutes to start.

Cheers,

Carl Fogel

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Carl,

That is interesting. When I run the Lenovo update utility, it doesn’t identify any available updates. I may have already installed most updates, I am pretty good about maintenance. I am sure you must be right that I am missing something though.

I always like a challenge to see what I can learn, but I think I have done enough with this one. It functioned well with Win 7 since I changed it to SSD and added RAM, but time to shelve it. I don’t need this machine, I was just playing with it for “fun”.

Thanks for your thoughts.


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Hi Kurt,

A possible install problem with the Crystal Reports file is that Microsoft often helpfully "blocks" files downloaded from any other computer.

(Where else would files come from?)

Anyway, if an install fails, sometimes the solution is as simple as right-clicking on the file, opening its properties, and unblocking it if it's been blocked.

Cheers,

Carl Fogel

cholan #76365 02/23/2021 10:50 PM
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Thanks, Carl and koby. I will try your suggestions.

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