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#71756 10/04/2017 1:54 PM
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DoctorK Offline OP
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Updox is getting too expensive and unreliable.

Does anyone know if our virtual Fax phone number can be ported to another carrier?


Dino
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DoctorK #71757 10/04/2017 3:45 PM
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The general rule is that any number associated with a business that you are paying for can be ported.

I can contact Updox support and confirm that is true with their phone numbers


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DoctorK #71758 10/04/2017 5:41 PM
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Before you switch, suggest you contact Meg Bahr, Updox Practice Support Manager (telephone: 614-798-8170 x2, support@updox.com). I complained about cost and they have a new pricing structure, unlimited user accounts and auto fax bundle increases or decreases, depending on monthly usage. Saved me some money.


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DoctorK #71760 10/04/2017 8:07 PM
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Indy, Thank you. Keep us posted

John, I also took your advice. I'll keep us posted.


Dino
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DoctorK #71767 10/06/2017 1:25 PM
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From Updox:

"Thank you, yes Updox numbers are portable."


Indy
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www.BestForYourPractice.com
Our Name is Our Creed
DoctorK #71795 10/11/2017 1:03 PM
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John: 3 emails, and still no response back!

Indy: Thanks for update


Dino
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