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Posts: 12,908
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#71756
10/04/2017 1:54 PM
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Joined: Jan 2015
Posts: 104
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OP
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Joined: Jan 2015
Posts: 104 |
Updox is getting too expensive and unreliable.
Does anyone know if our virtual Fax phone number can be ported to another carrier?
Dino
Rheumatology
New York
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Joined: Jun 2009
Posts: 1,811
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The general rule is that any number associated with a business that you are paying for can be ported.
I can contact Updox support and confirm that is true with their phone numbers
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Joined: Nov 2006
Posts: 2,084
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Before you switch, suggest you contact Meg Bahr, Updox Practice Support Manager (telephone: 614-798-8170 x2, support@updox.com). I complained about cost and they have a new pricing structure, unlimited user accounts and auto fax bundle increases or decreases, depending on monthly usage. Saved me some money.
John
Internal Medicine
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Indy, Thank you. Keep us posted
John, I also took your advice. I'll keep us posted.
Dino
Rheumatology
New York
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Joined: Jun 2009
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From Updox:
"Thank you, yes Updox numbers are portable."
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Joined: Jan 2015
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John: 3 emails, and still no response back!
Indy: Thanks for update
Dino
Rheumatology
New York
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