Transaction Log - "Pending" rx's. Anyone else having this issue?

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DocGene
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Transaction Log - "Pending" rx's. Anyone else having this issue? #67891 12/17/2015 4:39 PM
Joined: Jul 2010 Posts: 869 Marty_PA OP Member
OP Marty_PA Member Joined: Jul 2010 Posts: 869	So today I had to look at the transaction log and noted that there were multiple transactions listed as "Pending". Both faxed and non-faxed prescriptions. Currently in contact with Guardian Angel support. I'm being told this is a "Known" problem. I wasn't aware this was a known problem. Is anyone else having this issue? Marty Physician Assistant Fullerton, CA

Re: Transaction Log - "Pending" rx's. Anyone else having this issue? Marty_PA #67892 12/17/2015 4:54 PM
Joined: May 2009 Posts: 835 Likes: 2 Canaan CT koby Member
koby Member Joined: May 2009 Posts: 835 Likes: 2 Canaan CT	Mine today all say verified

Re: Transaction Log - "Pending" rx's. Anyone else having this issue? Marty_PA #67894 12/17/2015 7:41 PM
Joined: Jul 2010 Posts: 869 Marty_PA OP Member
OP Marty_PA Member Joined: Jul 2010 Posts: 869	Thanks Koby, Didn't think it was a "known" issue as I hadn't seen it before. Must just be me. Started having problems with my e-prescribing & renewal. Supposedly fixed but started up again. Marty Physician Assistant Fullerton, CA

Re: Transaction Log - "Pending" rx's. Anyone else having this issue? Marty_PA #67900 12/18/2015 12:36 PM
Joined: May 2006 Posts: 9 Vermont suelemei Member
suelemei Member Joined: May 2006 Posts: 9 Vermont	Has been a problem for so long that I review the log every night before leaving and check Adm messages from AC to make sure no red flags on transmission errors. A fix would be a lovely seasonal gift.....

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