Home Forums Discussions Problems Billing Screen Button "grayed out" for new patient

Am I missing something here? I didn't think this did this when I first upgrade a week ago. But now when the office tries to put in a new patient, they have to put in the patient's name, DOB, sex then hit Save/Close before going to the billing screen. Then they have to re-find the patient, open them, then can get to the billing screen and enter the billing info.

Kind of a miserable process when the nurse is on the phone trying to give them the info quickly.

Alright. For anyone else who thinks this is odd, it's just the way it is. No fix for it. Makes no sense why the billing info would not be accessible while putting in a new patients information but that's the way it is. My office staff isn't real happy but it's just another minor inconvenience.

Love the letter writer though. If anyone figures out how to put in an automatic Mr./Ms. in the letter writer to patients, that would be great.