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Posts: 2,084
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#46508
06/29/2012 10:30 AM
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Joined: May 2010
Posts: 62
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OP
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Joined: May 2010
Posts: 62 |
Hello
I am trying to upgrade one of my laptops at the office from 7 Home Premium 64 bit to pro. I have bought several upgrade keys because I have several computers in the office. I lost track of how many times I used each of the keys. So on this one computer I entered one of the activation keys into Windows Anytime Upgrade. It keeps failing and tells me to go the Microsoft website for help. I suspect it's failing because I had already used that particular key too many times. I am trying to enter another activation key I have, but there's no option for that. Every time I go to Anytime Upgrade it tries to run the update using the key I had already entered with no option to enter a different key.
Thanks
Khaled
Gastroenterology
Belmont, NC
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Joined: Nov 2005
Posts: 2,367 Likes: 2
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Joined: Nov 2005
Posts: 2,367 Likes: 2 |
Each should be only for 1 use. There should be an option for manual (telephone) activation, if not, look on the documentation with the upgrade, or google "microsoft activation help" and you should be able to get it straightened out.
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Apr 2011
Posts: 2,316 Likes: 2
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G Member
Joined: Apr 2011
Posts: 2,316 Likes: 2 |
1. Open up regedit and browse to HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade
2. Delete the ProductKey value
3. Restart and enter different key
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