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#38900
12/22/2011 2:35 PM
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Joined: May 2009
Posts: 18
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I can't seem to figure out how to remove a provider from the schedule. I don't want to deactivate her as a user, she still has charts to sign off, but I need to take her off the schedule page.
- Kirk M. MD, MHSA
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Joined: Nov 2005
Posts: 2,367 Likes: 2
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Go to the administrative section. Then under scheduling, the last tab is "Transfer Appointments" This will allow you to remove the appointments, then change to schedule to reflect no appointments.
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: May 2009
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Tried that. Providers name still appears when I click on schedule.
- Kirk M. MD, MHSA
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Joined: Dec 2007
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what does Guardian Angel support have to offer for opinion on the matter?
Adam Lauer, DO (solo FP)
Twin City Family Medicine
Brewer, ME
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Joined: Nov 2011
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Hi HMWLCMD,
After transferring the appointments, try inactivating the Provider. Log out, log back in and reactivate the Provider. Again log out then log in to save the changes.
This should remove the Provider from the schedule, while keeping her active. If this does not work please let me know so that we can set up a time to look at the issue.
-Darryl@AC
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