Home Forums Discussions Problems Incorrect Descriptions with G & Q Codes

We are working with the most current version of AC, but we are getting heart failure type descriptions when trying to print invoices for women's wellcare visits. Both the G0101 and Q0091 are coming up with these incorrect descriptions. When one first creates a visit, the codes have a proper description, but one previews or prints the encounter the invoice has those hearth failure things. Has anyone else been getting any strange things such as this, especially with these two codes??? :?
Just want to know it's in AC itself and we simply need to wait Jon out for an update and repair verses that it might be something here with us that's not healthy.
We have tried to reach out to tech and Jon a few times but don't seem to be getting a response on any of this. Does anyone have a straight answer on this??? :?:

We are struggling with so many run time errors that it consumes hours in a day trying to finish with all the restarts. For one chart today I was trying to add a CPT code and the system shut down 6 times before I gave up. IT would give me a run time errror each time with no option before shutting down. arrrrrgh

Any ideas?

Lois

Hmmm....I don't even have the G & Q codes in the data base. Is this something you had to add on your own?

Barbara
~still learning, along with everything else, the finer aspects of coding.

I also have the most recent Amazing Charts version and I have no G-Q or J-codes. I guess I would have to add the J-codes for the injectables and G-Q codes for Medicare patients, right?

Ya know, it's been too long now since we set up our original AC, just after New Years. I no longer remember whether or not we added them ourselves. But Jon fixed our problem which indictated that we did add them, or the descriptions anyway, because it was a problem in the user generated descriptions not being properly retrieved with the proper code. We never made our own heart failure codes, so the program was grabbing this other description and putting it next to the wrong code that we had made a description for.

I had to add my own J codes but I occasionally find one that has dropped out and have to re-input. I had not had a problem with them printing on the CMS-1500 errroneously.