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#31688
06/16/2011 5:00 PM
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Joined: Jun 2011
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Just started using AC and love it!!! Unfortunately, my mouse keeps freezing up, and I have to reboot my computer to get it working again. The computer isn't really froze, because I can change programs and save notes with function key, but can't get mouse/cursor moving. Any ideas? I'm using XP and the current beta version of AC. Any help is greatly appreciated.
David Lee, MD
IM
Dallas, TX
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As usual, let's try the easy/free approach first. Have we tried plugging our mouse into another USB port?
JamesNT
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I have one mouse that only works on one USB port with AC. Using another port works fine. Other similar mice work fine anywhere. I have no idea why. I just learn to use the other port.
David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands
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Yes, I thought about that after the fact and moved to another port. So far so good, but I'll keep you posted. Thanks for the help.
David Lee, MD
IM
Dallas, TX
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I'm using XP and the current AC beta...and....
I'm using a wired mouse
or
I'm using a wireless mouse
Bert
Pediatrics
Brewer, Maine
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Are you using a wired or wireless mouse?
Bert
Pediatrics
Brewer, Maine
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If your computer is still freezing, is it a wired or wireless mouse?
Bert
Pediatrics
Brewer, Maine
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Bert,
Sorry never got back to you on this. It is a wireless mouse. I moved it to a different port and have had no other issues. Thanks.
David Lee, MD
IM
Dallas, TX
David Lee, MD
IM
Dallas, TX
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Joined: Sep 2003
Posts: 12,874 Likes: 34
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I would give James and David credit. But, I have to say I have never had a USB port issue. It's usually that somehow the receiver got blocked or is too far away.
Bert
Pediatrics
Brewer, Maine
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