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#31688 06/16/2011 4:00 PM
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DrLee Offline OP
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Just started using AC and love it!!! Unfortunately, my mouse keeps freezing up, and I have to reboot my computer to get it working again. The computer isn't really froze, because I can change programs and save notes with function key, but can't get mouse/cursor moving. Any ideas? I'm using XP and the current beta version of AC. Any help is greatly appreciated.


David Lee, MD
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DrLee #31689 06/16/2011 4:14 PM
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As usual, let's try the easy/free approach first. Have we tried plugging our mouse into another USB port?

JamesNT


James Summerlin
My personal site: http://www.dataintegrationsolutions.net
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DrLee #31690 06/16/2011 4:27 PM
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I have one mouse that only works on one USB port with AC. Using another port works fine. Other similar mice work fine anywhere. I have no idea why. I just learn to use the other port.


David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands
DrLee #31691 06/16/2011 5:02 PM
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DrLee Offline OP
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Yes, I thought about that after the fact and moved to another port. So far so good, but I'll keep you posted. Thanks for the help.


David Lee, MD
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Dallas, TX
DrLee #31726 06/17/2011 7:33 PM
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I'm using XP and the current AC beta...and....

I'm using a wired mouse

or

I'm using a wireless mouse


Bert
Pediatrics
Brewer, Maine

DrLee #31751 06/20/2011 12:34 AM
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Are you using a wired or wireless mouse?


Bert
Pediatrics
Brewer, Maine

DrLee #31792 06/21/2011 12:45 AM
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If your computer is still freezing, is it a wired or wireless mouse?


Bert
Pediatrics
Brewer, Maine

DrLee #38954 12/26/2011 10:42 PM
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Bert,
Sorry never got back to you on this. It is a wireless mouse. I moved it to a different port and have had no other issues. Thanks.
David Lee, MD
IM
Dallas, TX


David Lee, MD
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DrLee #38958 12/27/2011 8:45 AM
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I would give James and David credit. But, I have to say I have never had a USB port issue. It's usually that somehow the receiver got blocked or is too far away.


Bert
Pediatrics
Brewer, Maine


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