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i have sent in the authorization requests more than 3 weeks ago and am still waiting for the authorization, has anyone else had these delays? my partner got his in a few days.


prkrishnan
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I would ping support on Monday - sounds like something went awry. When I had this happen years ago with another issue they fixed it right away.


Steven
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I had that happen the other day and I called Tech support and apparently a lot of these are going to their SPAM Filter and not being answered. When I finally Live chatted them, they found my request and sent me the authorization code right away.


Neil E Goodman MD, FAAP, FSAM
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got it thanks


prkrishnan

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