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Posts: 121
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#18882
01/31/2010 6:03 PM
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Joined: Jan 2005
Posts: 25
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Posts: 25 |
i have sent in the authorization requests more than 3 weeks ago and am still waiting for the authorization, has anyone else had these delays? my partner got his in a few days.
prkrishnan
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Joined: Aug 2004
Posts: 1,718
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I would ping support on Monday - sounds like something went awry. When I had this happen years ago with another issue they fixed it right away.
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Joined: Dec 2004
Posts: 82
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Joined: Dec 2004
Posts: 82 |
I had that happen the other day and I called Tech support and apparently a lot of these are going to their SPAM Filter and not being answered. When I finally Live chatted them, they found my request and sent me the authorization code right away.
Neil E Goodman MD, FAAP, FSAM
2500 Starling Street,#401
Brunswick, GA 31520
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Joined: Jan 2005
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prkrishnan
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