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#17539 12/06/2009 2:46 AM
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Scott Offline OP
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High Res Icon...that's all I can say. How about a icon design contest?

Scott #17555 12/06/2009 10:48 PM
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Alright --- I have to know.... what is this about ?

No one else was going to ask.


Steven
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Scott Offline OP
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the desktop icon...There it is..sitting there all pixilated and jagged next to my smooth firefox icon. It looks like it's out of windows 95 or something. Spice it up and make it look hot.

Scott #17567 12/07/2009 11:14 PM
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Originally Posted by Scott
Spice it up and make it look hot.

I agree enthusiastically. The pixelated icon gives the impression that AC is a amateur app when you demo it to a colleague.


John
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OK, I will show my ignorance. Are we talking about the yellow folder that represents AC as its icon?

Try changing dpi from 120 to 96.
Are you using 32-bit color?
What video card are you using?

I have never had a pixelated icon for AC.

I think the icon is fine. You can always change the icon. There are free icons out there. Most that you download contain like 50,000 icons.


Bert
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Bert #17592 12/08/2009 7:46 PM
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I would design an icon or find one you like and simply make a shortcut with a custom icon. Here is a tutorial showing how http://www.terryscomputertips.com/computers/howto-changing-program-icons.php


Paul Paschall
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This was really a tongue in cheek post. But yeah the folder one, my icon is pixlated and none of the other icons I have are, they are all smooth and sexy!! lol I really don't care. But hey, at least I generated some posts.

Scott #17603 12/08/2009 11:24 PM
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Well, if you are going to change your icons as per above, at least go to the System32 folder or better yet, something like
www.bestfreeicons.com

Talk about sexy.


Bert
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OMG....a cute icon??....how bout the ability to generate an 837 file format?? Now an improvement like that would transform AC into something more than a med records keeper. Sorry...just getting tired of waiting. I'll pass on the glitz for some true functionality....Please!

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I know you can export the 837 fields... is there a specific format for those fields that you need? Where can I find the specs on it?


Paul Paschall
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Paul... i upload to Gateway EDI, and have to reenter visit codes in my old PM software in order to generate an 837 that works. AC will not generate 837's acceptable to Office Ally either...I've tried both. Tech support at both clearing houses state that AC is unwilling to cooperate because the problems are "hard-coded" into AC. They involve the use of legacy numbers in the claims and a couple other issues. The option to generate AC claims in an "Office Ally" format is useless at this point. Office Ally suggested an option to open the claims batch in an Excel template and modify entries and fields, etc,etc,etc. and try again. We just do not have the time to learn programming. Gateway EDI states that AC will not cooperate in making claims creation work with them, so they simply recommend not using AC or finding another clearing house. I have pondered whether AC is using this to push it's own ripoff billing service. Good med records program, but that is all AC is at this point.

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True. If I could get a sample 837 file to compare with AC's output I might be able to write a batch conversion program, that would edit the placement of each item in the file and maybe even replace legacy numbers with new numbers. I am unsure what legacy number they mean, but it would be fun to at least look. Anyone have a sample 837 file that is acceptable to upload to Gateway EDI (with all the fields full of good but false info)?


Paul Paschall
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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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