|
|
|
Posts: 141
Joined: February 2014
|
|
#13632
04/21/2009 1:03 AM
|
Joined: Feb 2008
Posts: 3
Member
|
OP
Member
Joined: Feb 2008
Posts: 3 |
I am using windows xp pro, vista, or vista 32. When migrating, it gives me an error :no permissions archive schedule. I can migrate the patient demographics however, all of my soap notes are not available.
|
|
|
|
|
Joined: Nov 2006
Posts: 155
Member
|
|
Member
Joined: Nov 2006
Posts: 155 |
Try the latest version on our website at www.amazingcharts.com/beta as we recently fixed a migration issue - but if you still run into an issue, please ping us at www.amazingcharts.com/help for assistance.
Jonathan Bertman, MD, FAAFP
President
Amazing Charts
|
|
|
|
|
Joined: Feb 2008
Posts: 3
Member
|
|
OP
Member
Joined: Feb 2008
Posts: 3 |
I tried doing the migration myself. I then called in tech support which I have paid for. There seems to be a problem with a corrupt database. This was supposed to be turned over to a programmer. I have called no less than 5 times checking the status without results. Each time I get "we'll call you back" and still no response. Each day my database runs the risk of crashing. This is very poor service and I an not happy with results. I hope no one else has to experience this frustration. I will be very hesitant to renew my subscription for tech support.
|
|
|
|
|
Joined: Aug 2004
Posts: 1,718
Member
|
|
Member
Joined: Aug 2004
Posts: 1,718 |
What version are you on and have you tried running the utilities programs on your main computer? That seems to fix a lot of errors.
|
|
|
|
|
Joined: Aug 2004
Posts: 1,718
Member
|
|
Member
Joined: Aug 2004
Posts: 1,718 |
As an afterthought I also tend not to call Guardian angels, but ping on line - seems to be the fasted resolution.
|
|
|
|
|
Joined: Sep 2003
Posts: 12,898 Likes: 34
Member
|
|
Member
Joined: Sep 2003
Posts: 12,898 Likes: 34 |
I really wish they would change their name to tech support. But, I guess I should be careful what I wish for, lol.
Bert
Pediatrics
Brewer, Maine
|
|
|
|
0 members (),
54
guests, and
18
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
