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Posts: 53
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#13632
04/21/2009 1:03 AM
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Joined: Feb 2008
Posts: 3
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OP
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Joined: Feb 2008
Posts: 3 |
I am using windows xp pro, vista, or vista 32. When migrating, it gives me an error :no permissions archive schedule. I can migrate the patient demographics however, all of my soap notes are not available.
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Joined: Nov 2006
Posts: 155
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Joined: Nov 2006
Posts: 155 |
Try the latest version on our website at www.amazingcharts.com/beta as we recently fixed a migration issue - but if you still run into an issue, please ping us at www.amazingcharts.com/help for assistance.
Jonathan Bertman, MD, FAAFP
President
Amazing Charts
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Joined: Feb 2008
Posts: 3
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Joined: Feb 2008
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I tried doing the migration myself. I then called in tech support which I have paid for. There seems to be a problem with a corrupt database. This was supposed to be turned over to a programmer. I have called no less than 5 times checking the status without results. Each time I get "we'll call you back" and still no response. Each day my database runs the risk of crashing. This is very poor service and I an not happy with results. I hope no one else has to experience this frustration. I will be very hesitant to renew my subscription for tech support.
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Joined: Aug 2004
Posts: 1,718
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Joined: Aug 2004
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What version are you on and have you tried running the utilities programs on your main computer? That seems to fix a lot of errors.
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Joined: Aug 2004
Posts: 1,718
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As an afterthought I also tend not to call Guardian angels, but ping on line - seems to be the fasted resolution.
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Joined: Sep 2003
Posts: 12,899 Likes: 34
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Joined: Sep 2003
Posts: 12,899 Likes: 34 |
I really wish they would change their name to tech support. But, I guess I should be careful what I wish for, lol.
Bert
Pediatrics
Brewer, Maine
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