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Posts: 53
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#11433
12/11/2008 3:26 PM
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Joined: Feb 2006
Posts: 6
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OP
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Joined: Feb 2006
Posts: 6 |
I was able to sign off on imported labs in my inbox but I must have turned something off without my knowlegde. How do I turn this on again?
Thanks.
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Joined: Dec 2007
Posts: 1,244
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Joined: Dec 2007
Posts: 1,244 |
Hi Jos,
Your question is a little vague to me and seems incomplete.
Could you please describe the problem in more detail that you are having so that we could more clearly assist you in finding a solution?
Adam Lauer, DO (solo FP)
Twin City Family Medicine
Brewer, ME
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Joined: Feb 2006
Posts: 6
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OP
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Joined: Feb 2006
Posts: 6 |
Let me clarify. I don't get a message in my inbox to sign off on imported items. Not sure how I'm supposed to sign off on my labs.
thanks!
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Joined: Dec 2007
Posts: 1,244
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Joined: Dec 2007
Posts: 1,244 |
I am wondering what level of security your staff are set to have?
Look under "View"-->"Administrator options"-->"users"-->check the Level of Access buttons midway down. I know that if the other staff are listed as Medium, Low, or Lowest Level of Access, then when they file things a notice will be sent to your inbox indicating that something was filed.
You therefore click one of the notices that something was filed and it brings up the Sign-Off Window.
Check into this scenario and let me know how it goes.
Adam Lauer, DO (solo FP)
Twin City Family Medicine
Brewer, ME
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