can't print out encounter after making a letter.

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can't print out encounter after making a letter. #10522 09/11/2008 5:30 PM
Joined: Jan 2007 Posts: 121 djkym OP Member
OP djkym Member Joined: Jan 2007 Posts: 121	I'm having an occasional weirdness where if I make a letter for a pt (and printing that out is ok), but then i start completing encounters and try to print that, ac says 'Nothing to report' and has "lstEncounters" under "1. select desired note" section instead of my notes. i then have to restart AC to get everything to work again. Last edited by djkym; 09/11/2008 5:39 PM.

Re: can't print out encounter after making a letter. djkym #10560 09/17/2008 3:08 AM
Joined: Jan 2008 Posts: 232 Iowa crestondoc Member
crestondoc Member Joined: Jan 2008 Posts: 232 Iowa	I've had this happen also. I usually close the chart, reopen it, and the go to print under the menu line. It works some of the time. And then I don't have a problem for a few days. Tom Young, DO Internal Medicine Consultants, PC Creston, Iowa

Re: can't print out encounter after making a letter. crestondoc #10561 09/17/2008 1:40 PM
Joined: Jan 2007 Posts: 121 djkym OP Member
OP djkym Member Joined: Jan 2007 Posts: 121	i got a email from ac saying it's a bug they're fixing for ver 4... i seem to only get the error after printing out letters..otherwise i don't get it either.

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