But besides the venting, there really is stuff that we all need to relay back and forth from time to time about a case or patient that is not for their medical record but is important to assisting or moving whatever along none the less.
The trying to call 8 times should be documented. The patient is hard to reach, not you screwing up. That is defending your attempts to do a decent job. Shame we all have to over document such things to begin with...
But the insurance carrier is being a jerk about her pre-exsisting condition, or we know stuff thru family that because it is another patients PHI so it can't go in the chart directly is still important none the less....
Hey what do other FP's do about PHI you do know from another family member's chart or case, that them plays into your choices of treatment for the patient in front of you. To enter extra family Hx that was not told to you directly be that patient is a kind of violation of the second patient's privacy... yet this is the beauty of FP we hope that we do know 2-4 generations worth of history so we can make better treatment choices for our patients... It's a real catch-22 and Nancy and I have knocked this one around for a few years now and still are not sure how and where to draw the line on these kind of things...
Anyone, know for sure or have advice on this great but sticky subject???
