Could we make one the message and the other an attachment? And then could it be possible to choose which of either one gets saved.
I totally understand what you are getting at. You are never sure if you should be writing as though it will make it to the chart one day or if you can "talk among yourselves" to say what needs or begs to be said about the situation. We too need a way to talk without making it offical.
"Moron just doesn't understand their own insurance policy." "She is intentionally not getting it so she can avoid the situation."
You're right. Good idea Bert....