Hey guys. This OfficeAlley thing is just another clearing house right?
Yes, but there's a twist in that they dont charge providers. Excellent customer svc and options as to reports and upload methods.
It doesn't have any real practice managment to speak of.
Not yet. But "Any day now" they promise to roll out Practice Mate, a full service web based practice managment suite that will be offered at no charge. There's a demo on thier site that talks about it.
So how do you track your claims, follow up on the problem ones, and then continue on to bill patients their balances. What are you using to fill these holes? What about reports on patients and carriers, 30 days, 60 days, 90 days and the like?
For the moment, while I wait for AC's PM to materialize, or Office Ally's, Im using Quickbooks. Double entry I know, but it's idiot proof.
I reviewed their list of carriers and our local Blues here in central New York was not on the list.
Call them and ask "when"- They actually answer the phone. In the past 6 months they have added hundreds (maybe thousands) of payors. They are Blue Shield of Californias' official clearing house and it wouldnt suprise me if the invade your neighborhood soon. In the process of learning all about this wonderful world of billing in the last year, they have been the one service out there that hasnt left me for dead by the side of the road.
Regards,
