Thanks James, Very well put, I enjoyed working with you recently and appreciate your honesty and knowledge. I am currently on 11.1.1 and do not have many problems (no more than before). I voiced some issues and Mark has responded which is nice. That kind of service reminds me of the days when Jon was at the helm, now to just get the changes made or explain why they can't be made. Feedback is important for us. Even though others have said they have a hard time with Guardian Angel, I usually have had good response. I seem to get Ryan as a tech more often than others and he is quick to fix my issues. I do get frustrated when I try to "get help now" and they are not available but just keep checking back. I am not planning on moving but I do know that this forum is a resource I would not want to lose if Bert were to change EMR. Wendell has been around since I started with AC and got to meet him in Rhode Island at the conference so appreciate his input. Carl thanks for the words, I feel the same way, the grass just looks greener.