I feel there is struggle on part of AC development team to keep up with all the demands, interface and operating systems. A lot of version 10 and 11 crashes are related to coding conflicts with Windows OS. They are trying to work out the kinks in the interfaces with Midmark and Surescript. In version 11, I constantly find myself coding the medicines as they get decoded after a few weeks. Currently it is not possible to respond to controlled substance refill requests unless you pay for the service. We used to be able print them but in V 11 that has been removed.
It happens very often that the item highlighted in messages is not the item that pulls. That's when I find myself sending message on wrong patient or pulling a wrong chart. I am sure it is difficult o have a perfect program at the perfect price.
