I'm really unconcerned with compensation at this point. The whole problem is over a year old. "Track him down"? I did a Google search on granularity and this thread just happened to pop up so I read it out of interest. I couldn't believe the things that were said. If I really wanted to "track him down" I would have called his office. After he called me on Saturday just to say things didn't look good I threw in the towel to collect the $350. I've got other things I'd rather do with my time than hunt someone down for a few hundred bucks.
That's fine that Vinny is a trusted adviser and such. Take his advice on AC and I hope the users of the program have much success with it. But, let's keep the advice to things you know, AC and medicine. You do not know our software well enough to give advice on it or granularity in general.
The software didn't work for you, you lost no money in it and very little time. It just amazes me that you would post negative things about a company that you invested virtually no time into and know very little about the product. You were given our time, software and support and we received nothing at all in return, never call to hassle you but now I find negative things being said. I call that bad form and it would irk me to no end to just bite my tongue.
That's all I have to say on the issue. You can have the thread back. If there is more to say feel free to send me an email and we can have the rest of this conversation on the phone. I won't be checking this forum any longer.