Hi all,
There is virtually no useful in-depth available online, and if there is, its years old, so I thought I'd ask here. Do you guys recommend ACPM?
We are looking for a solution to aid our staff, and ACPM looks like it may do the job, but there were a few specifics that we'd want if we're shelling out 3k a year for it.
1. I watched a few videos regarding referrals and prior auths, but it was short and not very informative. Can ACPM send out PA's and referrals, or is it solely just for information keeping? Our current system of documenting these is chart addendums, but if ACPM only offers it as documentation only, it doesn't offer me anything more.
2. How intuitive is the billing functionality? Right now, my system is detailed, but time consuming. We use Office Ally right now, and it's fairly simple to export claims and upload them into OA, but keeping track of my claims takes me entering them into an excel spreadsheet, and manually checking every insurance website until they're paid, THEN I input the payments into AC. Its very time consuming, but it works. Will ACPM automatically input payments into charts? Will it give me a list of claims that aren't paid yet? Will it automatically apply adjustments?
I guess my main question is is it worth the 3 grand a year?
Thanks in advance!