Question: When you try to send the script, is it codified? Do you have everything filled in especially in the Dispense portion. Not just the left box, but the one that says, milliliters, capsule, etc.
It will generally give that error message specifically. The key thing is that the medication be codified, not italicized. What can make it tough is if it is non-codified, so you can still fax, but the medication you have, given it isn't written so the NDC number can be detected, it will fail even as a fax. Accutane is a great example. They don't make Accutane at all, so there are a number of brand names. You can't type in isotretinoin, because the pharmacist doesn't have an NDC to match up with a particular Brand Name. It is not codified. There are many brand names that will work. Problem is sometimes Medicaid covers some and not the other, and not all brands have the right strength. Just to be sure, this is ePrescribe correct? Not EPCS?
