MTBC....goodness, get away from them! That was the WORST mistake I made when we opened. I talked with several offices and providers before we signed up with them...and my experience was nothing like they described.
They did the same thing with us regarding their "comission". They even wanted payment on money I collected that was cash and those that I billed myself.
You should not loose any pending payments because the payments do come to you, however, be aware, they will send they lawyers after you for "breach of contract" and all sorts of things.
I hate to be so negative about any company or person, but they stink! I found myself, 3 months after I started having to learn to bill on the weekend, because I did not trust anyone. I found it was not so hard and was delighted when money starting coming in from my efforts just a week later.
Getting rid of them was worth it.
I won't say I'll never outsource again...but then again with companies like MTBC, I doubt it.
