The key, guys, is having employees who can multi-task. Billers who can make appointments or bring patients back and receptionists who can put in charges and post payments and file insurance. Personally, out-sourcing billing is the last thing I would consider. No one cares about my bottom line as much as I do and being able to see who pays, who doesn't, where my charges are too high or too low, looking at which insurance companies are sending us down the river....those are the advantages of having my billing program in-house. I have recently contracted with a mobile ECHO outfit. Within 10 days after the first run, I knew what insurance companies made it worth while and which patients needed to go elsewhere for their tests. If an insurance company ticks me off too badly I can quickly run a report on them and be able to tell them sayonara if it has been a recurring problem. I agree that the cost of a PM program seems huge and I am hopeful that Jon will someday either develop a good, functional PM module, or collaborate with a low-cost one already available, but for now, this is too important an issue for me to send it out to people who really don't care about my money.
Leslie
