HI all,

Have finally made the decision to try AC for real when I join my wife's solo practice this July. She's a genl internist; I'm a family doc coming back to the real world out of an academic practice. I have read comments here both plus and minus regarding AC's exporting function and use of billing software such as EZClaim and others. I haven't seen any true first-hand testimonials of AC's internal billing service - just second-hand comments like "most people don't like it".

My wife Patty has been using Medware (a product from Sage software that is still supported but no longer sold, I don't believe) for scheduling and billing. Our plan is to have me start in AC for scheduling and charting from the first day and gradually convert her over to AC from her paper charts and Medware, ultimately sharing some billing solution together.

My question for you folks: what is your suggestion for a billing solution for this practice? We obviously don't want to use 2 programs forever. I don't think AC has a workable export into Medware.

I guess I'm leaning toward trying AC's own internal 6% plan first and, if I don't love it, then once Patty and I are both using AC 100% (in 6-9 months or so I would guess) sign on with an external billing program and use a clearinghouse as we do now. That way, I can focus on getting Patty's patients' demographics transferred over into AC, and continue to use Medware for her remaining AR as I use the other solution. I can also test-drive AC billing without a lot of risk and maybe stay with it if it seems like a good deal.

Any other suggestions? Anyone willing or able to comment on AC's advertised billing service?

Thanks! Jim, in New Orleans


Jim Theis
Family Medicine
New Orleans, LA