Sorry, have been away from the web for a couple of days. Thank to everyone for your responses. This is very helpful to our situation.
Jimmy, JBS, Bert - Yes, the problem really is the logging on and off of the RDP connection when moving from room to room. AC stays open on the remote computer we are accessing. I really like what you guys are saying in regards to having just one RDP connection to the cloud and remoting in to the connected desktop from each and every room. This option was not mentioned by the AC implementation team. So, what program would be a reasonable option to use to connect the windows desktops (in patient rooms) to the desktop that is connected to the cloud by RDP.
Bert- in regards to the Star printer, I?m not knowledgeable enough to answer the question on what level the problem is occurring. I only know enough to get myself into trouble. We do use the FL specific paper and still print quit a bit for the controllers and for those who just want to bring in a paper script somewhere. The main problem with the configuration is that the print size comes out tiny. My staff was able to make some adjustment to approximate the normal print size, by guessing and changing some of the parameters with trial and error. The scripts still don?t look right, but it is useable for now. Only one script can be printed at a time. AC from my perspective has just given up on trying to fix it.
Indy- thank you for your insight
