I have to reiterate how worrying these developments seem. AC is a product in crisis. As users, we deserve more than we are getting from this company. I have been on AC for over a decade. I can remember a time, when Dr Bertman was around, that this was a dynamic community. The company was very responsive to questions and input. This user board was a hub for great discussions. Today none of that is true. AC and/or Harris should be bending over backwards to make us feel safe in our choice to stay with them. Looking across the posts on the entire user board, you can see that this forum is struggling to survive. While this is a valuable and interesting discussion, the number of participants is small relative to the community size and many of the categories for discussion beyond this have not been used in months. It suggests that there is apathy in the community. The choice to change EMRs is not a trivial one, but many of the physicians to whom I have spoken feel the time might be here. What can Harris do to convince us to stay?